Recent Articles
Think Digital Identity and Cybersecurity for Government - BUILDING THE UK'S CYBER RESILIENCE
As the cyber threat landscape continues to worsen, cyber resilience is becoming increasingly important: technical defences alone are no longer enough to protect our businesses, public services, economy and society. UK policymakers are actively ...
In the Spotlight: Modernisation of systems improves efficiency and accuracy of DBS checks
The Disclosure and Barring Service (DBS) and CGI partnered to deliver a cloud-based rules engine to comply with the ROA Act 2023 and improve the efficiency and accuracy of DBS checks. Introduction The Disclosure and Barring Service (DBS) needed to ...
In the Spotlight: Sheffield City Council
Sheffield City Council needed a contact centre solution which could facilitate the breadth and depth of services the Council provides, while improving relationships with communities, city wide. Introduction Sheffield is home to more than 575,000 ...
In the Spotlight: Offploy
UK-based ex-offender employment experts scale candidate support by 300 percent and reduce admin work by 80 percent, enabling staff to spend less time on paperwork and more time on helping people. Introduction Offploy is a UK-based social enterprise ...
In the Spotlight: HM Courts & Tribunals Service
HMCTS and Scrumconnect work together to modernise a legacy platform to process 1.3 million court cases. Introduction HM Courts & Tribunals Service (HMCTS) has been engaged in an ambitious Crime Programme since 2016. One of its key aims has been to ...