How DWP transformed its service delivery with the AWS Cloud | AWS Public Sector

How DWP transformed its service delivery with the AWS Cloud | AWS Public Sector



The UK Department for Work and Pensions (DWP) manages billions in annual payments and employs over 90,000 people. Bryan Nelson, the DWP’s Hosting Transformation Lead, details how DWP leveraged AWS Cloud services to improve service delivery speed, enhance data security, and optimize costs. This transformation enables DWP to respond rapidly to legislative changes and deliver better services to UK citizens, marking a significant evolution in government IT operations. Through various optimization strategies including AWS savings plans, reserved instances, and smart provisioning across multiple AWS services, DWP has achieved signifficant annual savings. About AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform, offering over 200 fully featured services from data centers globally. Millions of customers—including the fastest-growing startups, largest enterprises, and leading government agencies—are using AWS to lower costs, become more agile, and innovate faster. AWS in the Public Sector paves the way for innovation and supports world-changing projects in government, education, nonprofit, and healthcare organizations.