HM Government of Gibraltar eGov case study
Gibraltar
Gibraltar is a British autonomous overseas territory with around 38,000 citizens, located at the southern tip of the Iberian Peninsula. It has a long history of special strategic importance and a very strong sense of identity and self-determination.
The local government has always wanted to serve and support its citizens using the best technology and latest innovations. HM Government of Gibraltar first introduced chip-based identity cards in 2015 to enhance eGovernment services. It has now made a leap into digital membership passes stored in Apple Wallet and Google Wallet as part of its latest Smart City initiatives.
NFC Wallet eGov Pass
The Gibraltar eGov Pass is a free mobile wallet service that provides users with a simple, swift and secure way to interact with a growing range of Government services. The NFC Wallet membership pass offers a convenient contactless alternative to existing physical ID cards. It enables 'just tap' access to services including:
- Parking
- Social housing
- Healthcare
A self-service kiosk at Parliament will also allow the public to check their voter registration details in advance of any elections or referenda, and more services such as postal collections and bus passes are planned for the future.
How did Dot Origin help?
Dot Origin worked closely with HM Government of Gibraltar's Information Technology & Logistics Department and Digital Services teams for over 18 months, helping to guide these developments and supplying VTAP NFC readers for use in all these applications and locations. From embedded reader boards fitted inside parking machines to desktop and kiosk-mounted readers, complete with Government branding, Dot Origin's NFC expertise and VTAP technology have been key contributors to the project's success.
Related Articles
Zaizi - Unlocking government efficiency: An AI readiness roadmap for decision makers
We’re all told about the “AI revolution” in government, but for many agencies, there’s a huge gap between the dream and reality. It’s one thing to get enthusiastic about the possibilities, but quite another to find a way through the cultural and ...Introducing ElevenLabs for Government
Introducing ElevenLabs for Government At ElevenLabs, our mission is to reimagine human-technology interactions, making information and services universally accessible in any language and any voice. We’ve seen extraordinary adoption of our voice and ...In the Spotlight: HM Courts & Tribunals Service (HMCTS)
HM Courts & Tribunals Service (HMCTS), working with Kainos and Microsoft, has adopted a platform engineering approach to accelerate digital justice services, enabling faster delivery, improved developer productivity, and large-scale transformation of ...In the Spotlight: HM Courts & Tribunals Service
HMCTS and Scrumconnect work together to modernise a legacy platform to process 1.3 million court cases. Introduction HM Courts & Tribunals Service (HMCTS) has been engaged in an ambitious Crime Programme since 2016. One of its key aims has been to ...In the Spotlight: Shared technical architecture across local government
A new initiative from the Government Digital Service is exploring how shared technical architecture could help UK councils better understand their technology systems, reduce duplication and collaborate more effectively on digital public services. ...